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2 часа назад

Inside Sales, Customer Service (Semiconductor)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
c1
Страна
UK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Inside Sales, Customer Service (Semiconductor): Supporting EMEA commercial operations by managing pricing requests, customer issue resolution, design registrations, sales reporting, order processing, and distributor activities with an accent on customer coordination and operational accuracy. Focus on validating commercial data, resolving cross-functional customer issues, and maintaining reliable pricing, commission, order, and inventory records across international sales channels.

Location: Bristol, Stansted or Romsey, United Kingdom; hybrid model with office attendance Monday–Friday

Company

hirify.global develops semiconductor and connectivity solutions for communications, industrial, infrastructure, and other technology markets.

What you will do

  • Process special pricing requests, coordinate approvals, and validate pricing structures with business units.
  • Serve as the interface between customers, distributors, sales, operations, engineering, finance, and quality teams to qualify and resolve issues.
  • Validate design registrations, manage renewals, and prepare sales and commercial activity reports.
  • Review and distribute commission reports for European representative partners.
  • Maintain customer, shipping, booking, pricing, and design-win records while processing EMEA orders.
  • Manage RMA and sample requests and support distributor inventory activities, including stock rotation reviews.

Requirements

  • Fluent professional English, written and spoken
  • At least 5 years of experience in customer service, sales support, customer operations, or commercial support.
  • Strong organisation skills and the ability to manage multiple operational priorities.
  • Experience supporting customers in an international or fast-paced commercial environment.
  • Bachelor’s degree preferred, or equivalent relevant professional experience.
  • Experience with ERP and CRM systems, ideally SAP and Salesforce.

Nice to have

  • Experience supporting distributor management and channel sales operations.
  • Strong problem-solving skills and excellent attention to detail.
  • Experience working across multiple internal departments and external customer groups.

Culture & Benefits

  • Collaborative international environment supporting customers and partners across EMEA.
  • Continuous learning, mentorship, and exposure to a global commercial organisation.
  • Pay-for-performance culture recognising initiative, collaboration, and operational excellence.
  • Opportunities to broaden expertise, build cross-functional relationships, and contribute to business improvement.

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