2 дня назад
2nd Line IT Support Engineer (Microsoft)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
2nd Line IT Support Engineer (Microsoft): Resolving escalated IT issues across endpoints, networks, identity, and SaaS services with an accent on Microsoft 365, Entra ID, Intune, security, and device lifecycle management. Focus on root-cause analysis, infrastructure migrations, endpoint compliance, automation, and reliable support for offices and users.
Location: Hybrid work from Harwell, UK; Athens, Greece; Barcelona, Spain; Porto, Portugal; or Tenerife, Spain. Applicants must have the legal right to work in their chosen location.
Company
develops end-to-end satellite missions and space-based data and connectivity solutions for businesses, governments, and researchers.
What you will do
- Resolve escalated issues across Windows, Linux, macOS, mobile operating systems, networks, identity, and collaboration tools.
- Administer Google Workspace, Microsoft 365, Entra ID, SSO/IAM, MFA, and endpoint management platforms.
- Manage endpoint builds, software packaging, secure baselines, device compliance, replacements, RMAs, onboarding, and offboarding.
- Support LAN, WLAN, VPN, DNS, DHCP, firewall changes, monitoring, office builds, Wi-Fi refreshes, EDR rollouts, and migrations.
- Perform troubleshooting and root-cause analysis, implement corrective and preventative actions, and meet SLAs.
- Improve automation, self-service, reporting, monitoring, patching, hardening, and access controls.
Requirements
- Strong troubleshooting skills across Windows, Linux, macOS, mobile operating systems, and SaaS platforms.
- Experience administering Microsoft 365, Entra ID, IAM, MFA/SSO, device compliance, EDR/AV, and patching.
- Experience with ITSM or ticketing systems, change control, and technical documentation.
- Clear communication skills and the ability to explain technical concepts to non-technical users.
- Legal right to work in the selected UK, Greek, Spanish, or Portuguese location.
- CV submitted in English.
Nice to have
- PowerShell or Bash scripting and automation experience.
- Subject-matter expertise in Microsoft tenant migrations, Intune, Microsoft Endpoint Configuration Manager, SharePoint Administration, JIRA Administration, API integrations, or AI adoption.
Culture & Benefits
- Work on space technology and satellite missions serving customers globally.
- Contribute to a mission focused on making space more accessible and solving real-world challenges.
- Diverse, ambitious, and supportive work environment.
- Full-time employment in a hybrid setup.
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