Global Managed Service Program Manager

Location: Santa Clara, California, United States; primarily in-office work is required.

Annual base salary: $134,000–$307,000 USD, with potential eligibility for incentive pay and/or equity.

Company

hirify.global is reshaping the data storage industry through technology products and a global partner ecosystem.

What you will do

• Define and evolve the global managed service program, including partner tiers, requirements, competencies, benefits, and a multi-year route-to-market roadmap.
• Design and optimize partner economics, pricing, discounts, incentives, rebates, and customized investment frameworks tied to measurable outcomes.
• Own end-to-end program operationalization, including systems, processes, documentation, communications, enablement assets, and launch readiness.
• Establish governance, compliance processes, success criteria, KPIs, and performance reporting for the managed service motion.
• Drive field and partner adoption by supporting PAMs, GPO Theater Leaders, PSMs, and Managed Service Providers with frameworks, tools, and best practices.
• Align Sales, Finance, Channel Ops, Marketing, Legal, Enablement, and other stakeholders while supporting pipeline growth and managed service revenue.

Requirements

• 10+ years of experience in partner programs, channel strategy, or go-to-market roles within a technology company.
• Significant experience designing and operationalizing managed service or channel programs with measurable business outcomes.
• Deep understanding of recurring-revenue and consumption models, services delivery, pricing, discounting, incentives, and partner economics.
• Experience building incentive structures and customized partner investment frameworks with clear ROI outcomes.
• Strong analytical, communication, stakeholder-influence, and cross-functional leadership skills.
• Experience working with field-facing teams and Managed Service Providers on joint account planning, partner-led sales, co-selling, pipeline development, and revenue growth.

Culture & Benefits

• Innovation-focused environment that values critical thinking and challenging work.
• Opportunities for professional growth and contribution to meaningful technology initiatives.
• Collaborative, inclusive culture with Employee Resource Groups and inclusive leadership practices.
• Flexible time off, wellness resources, and company-sponsored team events.
• Accessibility accommodations are available throughout the hiring process.