Costs Negotiator (Insurance Litigation)

Location: Manchester, United Kingdom. Hybrid role, mostly remote from home with onsite attendance at the client's insurance office in Manchester City Centre twice a month.

Company

hirify.global, through Keoghs, provides legal and claims solutions to insurers, businesses, and suppliers in the insurance sector, supported by technology and AI products.

What you will do

• Manage a portfolio of fixed recoverable costs cases for Fast Track and MOJ matters, including disputed disbursements.
• Analyse claimed costs, identify strengths and weaknesses, and prepare cost strategy reports.
• Negotiate costs within settlement parameters and handle related correspondence and telephone calls.
• Prepare for Detailed Assessment hearings by instructing Counsel or a Costs Lawyer, or conduct advocacy independently where appropriate.
• Review files periodically, maintain accurate system records, and provide management information.
• Meet performance targets and comply with SRA Standards & Regulations and Keoghs values.

Requirements

• Experience in a similar costs negotiator role, on either the claimant or defendant side.
• Experience handling an independent caseload and liaising with clients.
• Understanding of the Detailed Assessment process, cost case law, and insurance litigation.
• Experience preparing Points of Dispute and considering replies, practice, and process.
• Strong telephone negotiation, listening, verbal communication, planning, prioritisation, and decision-making skills.
• At least three GCSEs at grade C or above, or equivalent, including Maths and English, together with proficient IT skills.

Culture & Benefits

• Permanent full-time employment with a hybrid working arrangement.
• 25 days of annual leave, increasing with service, with the opportunity to buy or sell three days.
• Health cash plan, online GP access, mental health and wellbeing support, and financial and legal wellbeing resources.
• 5% employee and 3% employer pension contributions.
• Death-in-service benefit after one year of service.
• Employee resource groups, volunteering opportunities, cycle-to-work and technology schemes, gym benefits, season ticket loans, and retail discounts.

Hiring process

• Application and CV review.
• Initial phone call followed by an interview.
• Offer and hiring.