Customer Support Engineer

Формат работы

onsite

Тип работы

fulltime

Грейд

junior

Английский

Страна

China

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Customer Support Engineer (Hardware/Manufacturing): Performing installation, qualification, and maintenance of ASML systems at customer sites with an accent on technical problem analysis and hardware upgrades. Focus on executing well-defined procedures under the guidance of senior engineers and ensuring system reliability.

Location: Tianjin, China

Company

hirify.global is a leading global supplier of lithography systems for the semiconductor industry.

What you will do

Execute system installations, upgrades, and relocations at customer sites.
Perform problem analysis and initial troubleshooting under the guidance of senior engineers.
Document technical data, including field service reports and system problem reports.
Prepare necessary parts, tools, and equipment for scheduled maintenance procedures.
Provide technical advice and training to users for routine equipment maintenance.
Share findings and best practices with the local support team.

Requirements

Must be based in Tianjin, China.
BS degree in a relevant technical field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience.
Flexibility to accommodate various work settings and locations.
Ability to work under close supervision and follow defined procedures.

Culture & Benefits

Commitment to a diverse and inclusive workforce.
Equal Opportunity Employer policy.
Opportunities for professional growth and technical knowledge build-up.

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