Manager, Enterprise Account Management (SaaS)

Location: On-site in the San Francisco or London office

Base salary: $135,000–$210,000 annually, plus variable compensation, equity, and benefits.

Company

hirify.global is an AI-search marketing platform providing analytics, intelligence, and agent automation for brands and enterprise marketers.

What you will do

• Lead, coach, and develop a team of Enterprise Account Managers responsible for renewals, cross-sells, and upsells.
• Own the enterprise book of business and accountability for renewal rates, net revenue retention, and expansion revenue.
• Design and refine account management playbooks across onboarding handoff, renewal, and expansion.
• Run pipeline reviews, deal inspections, forecast calls, and strategic account engagements.
• Build executive relationships, participate in C-level business reviews, escalations, and complex negotiations.
• Recruit and onboard account managers while partnering with Product, Engineering, Marketing, and Engagement Management to improve the customer experience.

Requirements

• 5+ years of SaaS experience in enterprise account management, customer success, or expansion sales.
• At least 2 years of direct management experience leading a quota-carrying team.
• Proven success meeting or exceeding enterprise renewal and expansion targets.
• Expertise in consultative selling and complex, multi-stakeholder enterprise deal cycles involving procurement and legal.
• Strong forecasting, CRM, pipeline discipline, coaching, and team-development skills.
• Executive presence, high emotional intelligence, operational discipline, and an entrepreneurial approach to ownership.

Culture & Benefits

• Fast-paced, high-growth environment focused on speed, iteration, and meaningful impact.
• Opportunity to build scalable enterprise account management playbooks, processes, and team culture.
• Competitive total compensation including base salary, variable compensation, equity, and a full range of benefits and perks.
• Work directly with enterprise customers including Fortune 500 companies and high-growth technology businesses.