Enterprise Architect – Global Service & Warranty Ecosystem

Location: Westminster, Colorado, United States (onsite). Travel requirement: 10–15%.

Salary: $170,600–$234,600 per year. Bonus eligible; not commission eligible.

Company

hirify.global is a global technology company connecting physical and digital worlds through connected hardware, software, precise positioning, modeling, and data analytics for construction, geospatial, transportation, and supply chain industries.

What you will do

• Lead discovery and design of future-state service architectures for global warranty and repair processes.
• Design and govern ecosystems for customer support, field services, reverse logistics, and partner networks.
• Integrate service capabilities across CRM, ERP, FSM, and supply chain platforms.
• Establish API-based and event-driven integration patterns for global scale and real-time data flow.
• Advise senior leadership on service analytics, SLA reporting, lifecycle cost visibility, and strategic roadmaps.
• Define reusable architectural patterns and reference architectures for delivery teams.

Requirements

• 10+ years of experience in enterprise or solution architecture, with a focus on post-sales, service, or support domains.
• Experience architecting complex, multi-region warranty entitlement, claims, and field operations ecosystems.
• Expertise integrating service functions with ERP and supply chain systems in large-scale environments.
• Strong communication skills for translating technical visions into strategies for executives and technical teams.
• Ability to work onsite in Westminster, Colorado, with 10–15% travel.

Nice to have

• Experience with AI-driven customer support tools or automated self-service platforms.
• TOGAF or Zachman certification.
• Experience in construction, geospatial, or transportation industries.

Culture & Benefits

• Purpose-driven work focused on improving productivity, safety, and sustainability.
• Collaborative and supportive workplace with an emphasis on belonging and inclusive participation.
• Medical, dental, vision, life, and disability benefits.
• Paid time off, retirement plans, paid parental leave, and employee stock purchase plan.
• Potential tax savings plans for health, dependent care, and commuter expenses.

Hiring process

• Submit an online application through the job posting.
• Applications may be accepted for at least 30 days from the posting date.