Relationship Manager (Fintech)

Location: Bogotá, Colombia; hybrid work with home-, office-, and merchant-meeting responsibilities

Company

hirify.global builds global fintech infrastructure for payments, payouts, card issuing, banking, risk, and fraud management across more than 200 markets.

What you will do

• Manage top-tier LatAm merchants as their primary point of contact and build long-term strategic relationships.
• Lead business reviews, client visits, joint strategies, and initiatives that improve merchant performance, revenue, and satisfaction.
• Analyze transactional data, forecast account metrics, and identify opportunities to grow existing client relationships.
• Coordinate projects across sales, technical, and other internal teams, including occasional merchant platform integrations.
• Advise clients on payments, product capabilities, regulatory changes, and competitive developments.

Requirements

• 5+ years of experience in relationship management with significant client-focused solutions experience.
• Strong payments industry experience and C-suite communication skills.
• Experience with data analytics, project management, presentations, and negotiations.
• Full professional proficiency in English and Portuguese is required.
• Based in Colombia and available to travel.
• Strong motivation, independent ownership, entrepreneurial thinking, and a collaborative approach.

Nice to have

• Experience within the travel industry.
• Spanish proficiency.

Culture & Benefits

• Hybrid working environment.
• Medical insurance.
• Paid vacation and sick time.
• Collaborative and inclusive workplace focused on innovation and employee empowerment.