Fraud Analyst (Fintech)

Location: Hybrid role based in Manchester, United Kingdom, with attendance at the Manchester office once a week. Standard hours are 9:00am–5:30pm, Monday to Friday, with duty on one weekend each month. Access is also available to the head office in Central London.

Company

hirify.global is a high-growth fintech company building a customer-focused digital bank with an emphasis on integrity, transparency, and responsible financial services.

What you will do

• Support the development and continuous improvement of the card fraud prevention programme.
• Investigate fraud and scam claims, manage chargebacks and APP/Indemnity processes, and support customer recoveries.
• Lead end-to-end investigations of sophisticated fraud cases, including preparing and submitting Suspicious Activity Reports.
• Review high-risk transactions and payments, identify potential fraud, and take action to protect customer funds.
• Analyse financial crime trends and improve fraud processes, systems, and procedures.
• Collaborate with financial institutions, law enforcement, internal departments, and industry peers.

Requirements

• Proven experience as a Fraud Analyst or in a similar role.
• Strong knowledge of fraud detection methodologies, tools, and technologies.
• Familiarity with banking regulations and fraud prevention compliance requirements.
• Proficiency with fraud detection software, data analysis tools, and advanced Excel functions.
• Strong analytical, problem-solving, communication, and investigative skills with attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.

Nice to have

• Professional fraud detection or prevention certification, such as Certified Fraud Examiner or Certified Fraud Analyst.

Culture & Benefits

• Hybrid working model with remote work and regular office attendance.
• 35 days of holiday, including annual leave, bank holidays, a company holiday, and a birthday day off.
• Three personal days and enhanced parental leave.
• Full healthcare coverage for the employee and immediate family through Vitality.
• Workplace pension, mental health support, volunteer time, and sustainable transport schemes.
• Company-provided MacBook and contribution towards home-office setup.

Hiring process

• 45-minute technical interview with the Fraud Team Leader.
• 30-minute interview with members of the Fraud Team.
• Interview arrangements can be adapted for specific candidate circumstances or accessibility requirements.