Senior Manager, Fraud Investigations (Fintech)

Location: Chicago, IL — hybrid, with 3 days per week in the office

Base salary: $120,000–$180,000 per year. Discretionary performance bonus: 15–17% of base salary.

Company

A Chicago-based retail brokerage within IG North America and IG Group, providing trading platforms and financial products for individual investors.

What you will do

• Build and own the fraud program, including taxonomy, risk philosophy, control frameworks, escalation protocols, documentation, budget, and KPI reporting.
• Lead fraud coverage across account opening, funding, trading, and withdrawal journeys, driving investigations through resolution.
• Define monitoring and detection strategies, evaluate fraud tooling and vendors, and partner with Product and Technology on controls.
• Hire, develop, and manage the Fraud Risk team while establishing role scopes, escalation authority, playbooks, and intake processes.
• Build measurement infrastructure covering labeled fraud data, false-positive rates, A/B testing, trend analysis, and alert calibration.
• Partner with Compliance, AML, Margin & Risk, Product, Technology, and Legal on fraud controls, surveillance boundaries, and regulatory escalation.

Requirements

• 7+ years of fraud risk experience, including at least 3 years leading a fraud function at a fintech, payments company, or digital brokerage.
• Experience hiring and developing fraud analysts and materially scaling fraud programs.
• Deep knowledge of ACH fraud, account takeover, and first-party fraud mechanics.
• Experience with fraud analytics, data, KPI definition, fraud budgets, and vendor selection or implementation.
• Ability to work cross-functionally with Product, Engineering, Compliance, and Legal in ambiguous, fast-changing environments.
• Willingness to obtain Series 3, 7, and 63 or 66 licenses; hirify.global will sponsor and support the licensing process.

Nice to have

• Knowledge of BSA, FinCEN, SAR, FINRA Rules 3310 and 3110, Nacha ACH rules, SEC Rule 15c3-3, and net capital rules.
• CFE certification.

Culture & Benefits

• Performance bonuses and stock purchase options.
• Medical, vision, dental, 401k, paid vacation, and paid sick leave.
• Gym reimbursement, commuter benefits, pet insurance, and wellness and mental health programs.
• Charitable donation matching and two paid volunteer days.
• Catered office lunch, kitchen snacks and beverages, an in-building gym, and a Metra shuttle.
• Lean, collaborative environment emphasizing autonomy, pragmatism, experimentation, and measurable impact.