Senior Account Manager (US) (AI)

Location: United States

Salary: $110,000–$150,000 per year

Company

hirify.global is a digital-first creative agency combining creativity and technology to solve complex consumer and business problems for global clients.

What you will do

• Own AI platform implementations from pre-sales through go-live, adoption, and expansion across enterprise and internal clients.
• Translate client goals into scoped, sequenced implementation plans for Forward Deployed Engineering pods.
• Manage rollout budgets, burn, scope changes, account risks, escalations, and commercial health.
• Lead client kickoffs and executive business reviews, establishing success criteria, governance, decision rights, communication cadence, and expansion opportunities.
• Coordinate integration readiness, plugin configuration, version management, security reviews, SOC 2 delivery, and go-live authorization.
• Improve rollout playbooks by documenting implementation learnings and balancing repeatability with customization.

Requirements

• 4–8 years of experience in client-facing delivery, implementation, or account ownership within SaaS, martech, or software implementations.
• Experience managing budgets, burn, scope changes, and commercial conversations.
• Ability to translate client needs into clear technical scope and collaborate effectively with engineering teams without writing code.
• Deep understanding of marketing workflows, including briefs, asset production, campaign planning, trafficking, and performance data.
• Hands-on experience with AI tools and LLMs, including understanding of agentic workflows and adoption patterns.
• Strong communication, organization, multitasking, and process-building skills in an ambiguous startup-within-an-agency environment.

Nice to have

• Experience rolling out platforms across multiple teams or business units and managing change.
• Experience with regulated-industry clients, enterprise vendor security reviews, SOC 2, ISO 27001, FINRA, or SEC environments.
• Familiarity with martech, adtech, agencies, creative production, brand compliance, content governance, or creative operations.

Culture & Benefits

• Work within a digital-first agency combining engineering and creative expertise.
• Collaborate across a global network spanning North America, South America, Europe, and Asia.
• Support Fortune 100 companies, startups, and clients across technology, consumer goods, financial services, travel, government, education, media, and publishing.