Technical Account Manager (Google Cloud)

Location: Budapest, Hungary; hybrid. Working hours are approximately 11:00–20:00 CET to overlap with North American customers. The role includes approximately two US trips per year and European customer visits.

Company

hirify.global is a Google Cloud Partner delivering data analytics, machine learning, infrastructure, cloud migration, and application development solutions, including the Rabbit cloud cost optimization tool.

What you will do

• Own customer relationships from PoC kickoff through conversion, renewal, and account expansion across European and North American accounts.
• Drive PoCs against agreed success criteria, maintain momentum, and demonstrate measurable customer value.
• Lead the commercial process from PoC to signed contract, including business cases, stakeholder alignment, procurement, security reviews, and negotiation support.
• Translate customer requirements into product requests, prioritize them directly with Engineering and Product, and track delivery through resolution.
• Manage check-ins, business reviews, triage, escalations, renewals, forecasts, upsell, and cross-sell opportunities.
• Build the company’s first dedicated post-sales playbook and define the customer success motion.

Requirements

• 5+ years of experience in Technical Account Management, enterprise Customer Success, or post-sales solutions with end-to-end enterprise account ownership.
• Proven commercial ownership of conversion, expansion, retention, or a combination of these metrics.
• Hands-on experience with Google Cloud and BigQuery, including customer billing data and cloud cost drivers.
• Experience running technical evaluations through a final decision and preventing PoCs from losing momentum.
• Exceptional written and verbal English for communication with data engineers and senior executives.
• Availability for shifted hours of approximately 11:00–20:00 CET and hybrid work in Budapest.

Nice to have

• FinOps or cloud cost management experience.
• SQL proficiency and experience working directly in customer data environments.
• Experience as an early post-sales hire defining the customer motion.
• Experience using AI agents for customer analysis, reporting, and research.

Culture & Benefits

• Full-time position embedded directly with the product team.
• Direct collaboration with Engineering and Product on customer-driven prioritization.
• Approximately two US customer trips per year plus European customer visits.
• Opportunity to define the post-sales approach as the first dedicated Technical Account Manager.