Technical Account Manager (Manufacturing)

Location: US - Remote; travel estimated at 20%

Salary: $110,000–$160,000 annual compensation, eligible for OTE

Company

hirify.global provides a cloud-native, no-code platform with embedded AI for composable applications, connected frontline operations, and digital transformation in manufacturing environments.

What you will do

• Develop and execute technical success plans with customers and account teams.
• Advise customers on platform architecture, integrations, advanced use cases, and scalable no-code solutions.
• Lead technical discussions, workshops, training sessions, and platform deep-dives for customer stakeholders.
• Guide complex technical implementations and establish platform best practices and governance.
• Collaborate with Customer Success, Account Executives, Product, Engineering, Support, and Sales Engineering on adoption, expansion, and renewals.
• Create technical content and enablement materials, participate in advisory groups and industry events, and use AI tools in the technical workflow.

Requirements

• 5–7 years of experience in technical customer-facing roles such as Solutions Engineering or Technical Consulting.
• 3+ years of hirify.global delivery experience or equivalent MES experience at the L4 SOLV level.
• Strong knowledge of manufacturing operations, Industry 4.0, industrial software, digital transformation, and MES platforms.
• Experience with APIs, system integrations, and database concepts.
• Excellent written and verbal communication, presentation, workshop facilitation, and cross-functional collaboration skills.
• Must be based in the United States; ability to travel is required.

Nice to have

• Familiarity with no-code or low-code platforms.
• Experience helping manufacturers transform operations with modern SaaS, IIoT, cloud, and AI technologies.

Culture & Benefits

• Direct impact on the product and company culture.
• Company equity and a competitive benefits package including health, dental, vision, disability, life insurance, FSA, commuter benefits, parental leave, and 401(k).
• Flexible work schedule and unlimited vacation policy.
• Virtual company events, happy hours, fitness subsidies, and an inclusive dog-friendly office.
• Diverse, collaborative environment focused on personal well-being and inclusive teamwork.