Customer Engineer (Pre-Sales) ANZ (AI)

Location: Remote in Australia; based in Sydney

Base salary: AUD 170,000–215,000 annually. On-target earnings range from AUD 240,000 to 305,000 annually, plus stock options, benefits, and additional perks.

Company

hirify.global is an AI-native platform transforming the insurance industry through agentic AI across the full policy lifecycle.

What you will do

• Own technical sales engagements from discovery through close and deliver tailored demos focused on business outcomes.
• Translate insurance workflows into platform configurations, including quoting, rating, endorsements, and portfolio optimization.
• Lead RFP and security questionnaire responses with Product and Security teams.
• Build reusable demo environments, onboarding materials, configuration libraries, rating logic examples, and technical collateral.
• Improve the pre-sales lifecycle, discovery playbooks, solutioning processes, handoffs, and success-criteria templates.
• Collaborate with Product, Engineering, Implementation, and Customer Success to connect customer needs with the roadmap and post-sale delivery.

Requirements

• 6–10+ years of experience in technical pre-sales, solutions engineering, or technical consulting.
• Hands-on experience with demos, architecture design, and enterprise sales support.
• Strong insurance domain knowledge or the ability to learn the domain quickly.
• Familiarity with policy lifecycle management, rating, quoting, and underwriting systems.
• Ability to communicate technical value to executives and practitioners.
• Coding competence in JavaScript and SQL; willingness to travel up to 30%.

Culture & Benefits

• First-principles approach to solving complex problems and improving products.
• Fast-moving environment with an emphasis on learning, listening to users, and adapting based on evidence.
• Stock options, benefits, and additional perks included in the total compensation package.
• Equal-opportunity workplace with reasonable accommodations available during hiring and employment.