Sales Support Specialist

Location: Eden Prairie, Minnesota, United States

Salary: $23.00–$25.00 per hour

Company

hirify.global is a family-owned global authorized distributor of electronic components, headquartered in Phoenix, Arizona, and operating in partnership with suppliers and manufacturing partners worldwide.

What you will do

• Respond to customer questions, resolve concerns, and provide timely professional support.
• Coordinate with Sales, Product Management, suppliers, and manufacturing partners to support successful order outcomes.
• Maintain accurate sales, order, purchasing, vendor, and customer data.
• Review customer forecasts and order activity to determine when purchase orders should be released, rescheduled, expedited, or canceled.
• Track hirify.global-owned inventory at customer locations and communicate order updates, risks, and next steps.
• Take ownership of follow-up and problem-solving to keep orders moving and deliver a reliable customer experience.

Requirements

• Two to five years of experience in customer service, sales support, or a related role.
• Strong written and verbal communication skills, including professional emails and customer-facing documents.
• Microsoft Office proficiency, particularly basic Excel skills.
• Strong organization, responsiveness, interpersonal skills, time management, prioritization, and follow-through.
• Ability to collaborate effectively across teams, roles, and leadership levels in time-sensitive situations.

Culture & Benefits

• Fast-paced, entrepreneurial environment focused on flexibility, professionalism, and self-direction.
• Health insurance plans for employees and families.
• 401(k) matching with vesting from day one.
• Tuition assistance, employee assistance resources, and employee discounts.
• Paid holidays, PTO accrual, floating holidays, and personal and parental leave.
• Donation matching, Volunteer Time Off, employee resource groups, and company-funded and voluntary AD&D life insurance.