Sales Support Specialist

Location: Eden Prairie, Minnesota

Salary: $23.00–$25.00 per hour

Company

hirify.global is a family-owned global authorized distributor of electronic components, headquartered in Phoenix, Arizona, and operating for more than 50 years.

What you will do

• Build customer relationships by responding to questions, resolving concerns, and providing timely professional support.
• Collaborate with Sales, Product Management, suppliers, and manufacturing partners to advocate for customer needs and support successful order outcomes.
• Maintain accurate sales, order, purchasing, vendor, and customer data in internal systems.
• Monitor customer forecasts and order activity to determine when purchase orders should be released, rescheduled, expedited, or canceled.
• Track and manage hirify.global-owned inventory at customer locations and communicate order updates, risks, and next steps.
• Take ownership of follow-up and problem-solving to keep orders moving and deliver a reliable customer experience.

Requirements

• Strong written and verbal communication skills, including the ability to create professional emails and customer-facing documents.
• Proficiency in Microsoft Office, particularly basic Excel.
• Ability to remain organized and responsive in time-sensitive situations and when priorities shift.
• Strong interpersonal skills and the ability to collaborate across teams, roles, and leadership levels.
• Effective time management, prioritization, and consistent follow-through on commitments.
• Two to five years of experience in customer service, sales support, or a related role.

Culture & Benefits

• Fast-paced, entrepreneurial environment emphasizing flexibility, professionalism, and a self-starter mindset.
• Affordable health insurance plans, an Employee Assistance Program, and other employee incentives.
• 401(k) match with vesting from the first day.
• Tuition assistance and company-funded and voluntary AD&D life insurance.
• Paid holidays, PTO accrual, floating holidays, and personal and parental leave.
• Volunteer Time Off, a company-sponsored 3:1 donation match, and Employee Resource Groups.