Global Customer Marketing Manager (SaaS)

Location: Massy, France; hybrid working model with 3 days in the office per week

Company

hirify.global provides a cloud-based procurement and spend management platform that helps enterprise customers improve profitability, supplier collaboration, sustainability, risk management, and productivity.

What you will do

• Plan, manage, and execute global customer nurture, upsell, advocacy, reference, event, and post-event engagement programs across three geographies.
• Drive expansion demand within existing accounts through webinars, email, in-product, digital, and event-follow-up campaigns.
• Support ABM strategy through segment definition, account planning, governance, analytics, and engagement model development.
• Build and maintain relationships with customer advocates, references, and speakers for sales and analyst relations.
• Use customer, product usage, account health, engagement, and pipeline data to prioritize campaigns and identify expansion opportunities.
• Define program metrics, build dashboards, report performance, and collaborate with Customer Success, Sales, Product Marketing, Demand Generation, and Corporate Communications.

Requirements

• 6+ years of B2B marketing experience, including customer marketing, advocacy, digital, or lifecycle marketing in an enterprise SaaS environment.
• Hands-on experience planning and running cross-media, programmatic, nurture, demand generation, and expansion campaigns.
• Experience with account-based marketing, customer segmentation, campaign personalization, and pipeline tracking.
• Strong customer relationship-building skills, with experience developing references, advocates, and speakers.
• Comfort with CRM, marketing automation, spreadsheets or BI dashboards, data analysis, and performance reporting.
• Fluency in English and French is required. A university degree in Marketing or equivalent experience is preferred.

Nice to have

• Experience in procurement or supply chain technology.
• Experience applying AI capabilities to marketing work, productivity, knowledge development, or campaign visibility.

Culture & Benefits

• Hybrid work with three office days per week.
• Training and career development opportunities.
• International, diverse, and inclusive working environment.
• Privately held company with sustainable growth and a stable, cash-flow-positive business.
• Office snacks, weekly lunches, social events, team activities, and collaborative work environment.

Hiring process

• Initial screening call with the Talent team.
• Personalized interviews with internal stakeholders relevant to the role.
• Interviews may be conducted virtually or onsite.