Enterprise Program Coordinator

Location: Onsite in Singapore-Yishun

Company

hirify.global provides enterprise solutions and technical services for customers in scientific and laboratory environments.

What you will do

• Coordinate scheduled and reactive services for enterprise customers.
• Facilitate service delivery, including site access and completion of required safety training.
• Escort vendors to instruments and laboratories where service is required.
• Respond to customer enquiries onsite and route issues to the appropriate internal or external partners.
• Manage customer systems, physical service records, quotations, purchase orders, and invoices.
• Coordinate cross-functional teams to define customer challenges, develop solutions, and resolve operational issues.

Requirements

• Undergraduate degree; a scientific or technical degree is preferred.
• 1–2 years of experience in a similar environment.
• Strong customer service, planning, organizational, interpersonal, and communication skills.
• Experience managing technical services, complex activity schedules, and large volumes of detailed information.
• Experience with SAP or an equivalent system and proficiency with basic Microsoft Office tools.
• Ability to work in a highly cross-functional environment with a solution-oriented focus on customer success.

Nice to have

• Knowledge of GxP-compliant environments, guidelines, and requirements.
• Experience operating in laboratory settings.

Culture & Benefits

• Full-time weekly schedule with a day shift.
• Direct integration into the customer’s onsite operations.
• No travel required.
• Permanent position with no specified end date.
• Compensation and benefits vary by country, work location, skills, experience, and education.