Merchandising Operations Manager (AI Automation)

Location: Remote for candidates based in California, Maine, Pennsylvania, Nevada, North Carolina, Texas, Colorado, Washington, Illinois, New York, Missouri, and Massachusetts

Salary: $135,000–$165,000 per year, plus annual incentive target and equity

Company

hirify.global is a sustainability-focused consumer products and ecommerce company offering household, personal care, health, wellness, and other everyday essentials.

What you will do

• Map and redesign merchandising processes covering assortment planning, item setup, pricing, markdowns, vendor and purchase order management, allocation, and replenishment.
• Connect marketing activations with inventory planning and translate campaigns into buying, allocation, and replenishment signals.
• Coordinate vendor commitments, including fill rates, lead times, launch quantities, and vendor performance visibility.
• Build self-service tools, proactive alerts, and lightweight automation using Claude, comparable AI tools, no-code or low-code platforms, and other automation methods.
• Run pilots from scoping and implementation through accuracy testing, validation, rollout, and scaling while keeping humans involved in margin- and inventory-critical decisions.
• Own automation documentation, change management, training, AI literacy, reporting, and prioritization of future improvements.

Requirements

• Strong experience in retail merchandising operations.
• Experience mapping and redesigning broken operational processes.
• Basic technical acumen and willingness to build automation directly; an engineering background is not required.
• Experience running pilots from scoping through adoption and distinguishing a working operational solution from a demo.
• Ability to work with specialist AI and technical teams as coaching resources while owning implementation.
• Practical understanding of workflows, root causes, documentation, SOPs, registries, and user training.

Nice to have

• Experience building a tool with Claude or a comparable AI platform that a non-technical team relies on.
• Experience connecting marketing or demand planning with inventory and allocation.
• Experience creating self-service tools that reduce manual buyer-vendor communication.
• Retail, CPG, or commerce experience with vendor and marketplace dynamics.

Culture & Benefits

• Remote, full-time, exempt employment with flexible paid time off.
• Medical, vision, and dental benefits.
• Equity and annual incentive eligibility.
• Free VIP membership and a 50% employee discount.
• Mission-driven work focused on healthier homes, sustainability, and reducing plastic waste.