Contingent Worker Program Manager

Location: Santa Ana, California or Jersey City, New Jersey; remote candidates in the United States may also be considered. Candidates within a 1-hour commuting distance of an office are required to work onsite most of the time. U.S. work authorization is required.

Salary: $69,820–$113,355 per year, with potential eligibility for bonuses, commissions, or other compensation.

Company

Provides technology-enabled grading, authentication, vaulting, and sales services for collectible trading cards, memorabilia, comics, coins, video games, tickets, and other collectibles.

What you will do

• Own the contingent worker lifecycle from approved request through contracting, onboarding, compliance, ongoing management, and offboarding or conversion to full-time employment.
• Manage staffing agency relationships, including service-level performance, contract renewals, rate negotiations, compliance, and vendor consolidation.
• Coordinate contingent workforce headcount and position management across Operations, Finance, HRIS, Talent Acquisition, Legal, IT, Learning, Payroll, and other functions.
• Maintain worker classification standards, co-employment safeguards, background-check compliance, and required documentation with Legal.
• Maintain accurate contingent worker and position data in Workday and improve agency access, onboarding processes, data quality, reporting, and spend visibility.
• Lead temp-to-FTE conversions and drive process standardization across locations and departments.

Requirements

• 3–5+ years of experience in contingent workforce management, staffing operations, or a related HR, Talent Acquisition, People Operations, or program management role.
• Hands-on experience managing staffing agency or vendor relationships, including contracts and service-level agreements.
• Understanding of worker classification and co-employment matters, with the judgment to escalate issues to Legal.
• Strong data organization skills and experience building reliable tracking systems and using metrics to identify risks and support decisions.
• Ability to coordinate effectively across multiple functions without formal authority.
• Must be authorized to work in the United States; employment eligibility is validated through E-Verify.

Culture & Benefits

• Medical, dental, and vision insurance for full-time employees.
• Fertility, commuter, and educational assistance benefits.
• 401(k) matching plan.
• Flexible time off for salaried employees and ten paid company holidays for regular full-time employees.
• Employee discounts on select grading services.
• Celebrations, holiday events, and team-building activities.

Hiring process

• Video interviews require candidates to keep their cameras on; some steps may take place by phone.
• Remote candidates may be asked to participate in an onsite interview during the final stages.