23 часа назад
Regional IT Coordinator
32 - 44$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Regional IT Coordinator (Hardware and Software Support): Providing hands-on onsite and remote technical support for attorneys and professional staff, including hardware, software, network, printer, workstation, and conference room systems with an accent on enterprise IT operations and user service. Focus on deploying and maintaining Windows and macOS systems, supporting AV and video conferencing equipment, managing hardware inventory, and resolving issues in a legal-services environment.
Location: Salt Lake City, United States; full-time onsite, Monday through Friday
Salary: $32.28–$43.68 per hour, plus possible overtime and a discretionary year-end merit bonus
Company
is a legal advisor to technology, life sciences, and other growth enterprises, with approximately 1,100 attorneys across 17 offices.
What you will do
- Handle support requests through telephone, email, and the Service Desk system.
- Provide onsite and remote support for network, hardware, printer, and application issues.
- Image, configure, deploy, and maintain workstations, software, hardware, and backup operations.
- Set up and support conference rooms, AV equipment, Zoom, and Microsoft Teams.
- Maintain IT hardware inventory, workstation cabling, and preventative maintenance records.
- Support firm-wide IT initiatives and provide coverage for litigation cases, trials, or other offices as needed.
Requirements
- At least two years of hardware and software support experience in a fast-paced enterprise technical environment.
- Knowledge of PC and Apple hardware, Android devices, iPhones, iPads, Windows 11, and macOS.
- Proficiency with Microsoft Office/Microsoft 365 and strong documentation skills.
- Strong communication, customer service, analytical, problem-solving, organizational, and prioritization skills.
- Ability to work additional hours, including after-hours, weekends, early mornings, or late nights when required.
- Ability to lift and move equipment weighing 40–50 pounds without assistance.
Nice to have
- Prior law firm experience.
- Experience with legal document management systems such as NetDocuments.
- AA degree, A+ Certification, or ITIL Foundations certification.
Culture & Benefits
- Customer-focused, professional environment supporting attorneys and business staff.
- Competitive salary and benefits package.
- Potential overtime compensation and discretionary year-end merit bonus based on performance.
- Non-supervisory role with responsibilities spanning individual support and firm-wide IT initiatives.
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