Patient Access Supervisor (Healthcare Revenue Cycle)

Location: On-site at Ardent - Hillcrest Hospital in Tulsa, OK, United States

Salary: $47,400–$59,250 per year, based on experience.

Company

hirify.global provides technology-enabled revenue cycle management solutions and point solutions for hospitals and affiliated physician groups across the United States.

What you will do

• Coordinate patient registration and pre-registration duties for assigned staff and monitor daily productivity.
• Track department performance through reports covering point-of-service collections, wait times, overtime, productivity, and other operational metrics.
• Assign staff schedules, rotations, time off, and call-off coverage while managing overtime and productivity.
• Monitor upfront collections, set goals, provide coaching and corrective action, and conduct performance audits.
• Lead staff training, education, development, evaluations, and day-to-day operational support.
• Manage process improvement projects, participate in facility meetings, and provide on-call administrative and educational guidance during days, nights, and weekends as needed.

Requirements

• High school diploma or GED.
• Certified Healthcare Access Management (CHAM) and Certified Revenue Cycle Representative (CRCR) certifications.
• Ability to lead and direct others, analyze operational information, and use Microsoft Office.
• Knowledge of registration, insurance, scheduling, verification, and hospital billing.
• Demonstrated advanced use of AI and experience managing teams in AI-enabled process and technology improvements.
• Ability to work on-site at Ardent - Hillcrest Hospital in Tulsa, OK.

Nice to have

• Associate or bachelor's degree.
• Two to three years of supervisory experience in healthcare or a business field.

Culture & Benefits

• Comprehensive healthcare, time off, retirement, and well-being benefits.
• Paid professional certifications and tuition reimbursement.
• Quarterly and annual incentive programs, including bonus incentives.
• Culture focused on collaboration, growth, innovation, leadership, work-life flexibility, and purpose.
• Equal employment opportunity and reasonable accommodations for qualified applicants with disabilities.