Chief of Staff to the Chief Experience Officer (CXO)

Location: New York City; onsite, with in-person work required 4–5 days per week.

Salary: $175,000–$250,000 per year, plus equity and benefits.

Company

hirify.global develops AI agents for housing and healthcare workflows, helping organizations reduce manual work, improve accessibility, and deliver better customer experiences.

What you will do

• Partner with the Chief Experience Officer to set priorities, establish operating rhythms, and drive execution across customer operations.
• Translate company strategy into initiatives that improve customer outcomes, operational efficiency, and business scale.
• Lead ambiguous, cross-functional projects from initial concept through execution and measurable impact.
• Engage directly with customers through demos and feedback loops, using insights to influence product, engineering, and go-to-market decisions.
• Identify opportunities to automate manual customer-operations processes and build scalable systems, tools, and workflows.
• Support a weekly demo culture and help attract high-quality talent.

Requirements

• Experience in a strategic and operational role at a startup, preferably as a founding team member or early hire who helped build and scale teams, processes, or products.
• Entrepreneurial mindset with strong ownership, execution, and problem-solving skills.
• Comfort working in technical environments and collaborating closely with Product and Engineering.
• Exceptional communication skills, including the ability to synthesize complex ideas and align diverse stakeholders.
• Strong systems thinking, curiosity, high learning velocity, and interest in automation, tooling, and scalable processes.
• Willingness to work onsite at the office 4–5 days per week.

Culture & Benefits

• High-autonomy, fast-paced environment focused on building and scaling new operating practices.
• Equity in the company.
• Medical, dental, and vision premiums covered at 100%, plus fully paid parental leave.
• 401(k), commuter benefits, and fitness and home-services stipend.
• Collaborative in-office environment with meals provided, unlimited vacation, and paid holidays.
• Relocation packages are available.