PCGS Sales Director, Hong Kong & Asia-Pacific

Location: Hong Kong, China; the role is based in Hong Kong

Company

hirify.global provides grading, authentication, vaulting, and sales services for collectibles through brands including PSA, PCGS, Beckett, SGC, and Card Ladder.

What you will do

• Execute regional sales and business development initiatives across Hong Kong, Japan, and key Asia-Pacific markets.
• Build relationships with dealers, hirify.global, auction houses, and strategic partners to increase submissions and expand the PCGS network.
• Partner with marketing on regional campaigns, events, trade shows, and collector engagement initiatives.
• Work with operations teams to improve regional workflows, submission processes, service levels, and customer experience.
• Monitor market trends, collector behavior, and competitive dynamics; provide reports, analytics, and forecasts to senior leadership.
• Lead, mentor, and develop regional staff while coordinating with global sales, marketing, and operations teams.

Requirements

• 10–15+ years of experience in sales, business development, or commercial roles, with a record of revenue growth and client-network expansion.
• Proven ability to build trusted relationships with dealers, hirify.global, and strategic partners in international markets.
• Experience developing market strategies, identifying growth opportunities, and executing regional initiatives.
• Understanding of enthusiast-driven or luxury markets and collector ecosystems.
• Strong communication, team leadership, and people-development skills.
• Willingness and ability to travel approximately 25–30% of the time for coin shows, customer meetings, and internal collaboration.

Nice to have

• Experience in collectibles, auction, or grading industries.
• Experience managing call center or customer service operations at scale.
• Experience with NPS, CSAT, or service-level performance metrics.
• Experience leading high-performing sales teams.

Culture & Benefits

• Cross-functional collaboration with centralized marketing, operations, product, and global leadership teams.
• Video interviews require candidates to keep their cameras on; certain interview stages may take place by phone.
• Remote-role candidates may be asked to attend an on-site interview during the final stages at the company’s discretion.
• Interview accommodations can be discussed when needed.