Sr. Manager, Commercial Operations & Deal Desk (Fintech)

Location: New York City office; hybrid schedule with four days per week in-office

Salary: $135,000–$160,000 per year, plus potential company incentive bonus

Company

hirify.global is a technology-driven financial services company providing investing, savings, retirement, and financial wellness solutions for retail investors, investment advisors, and small and medium-sized businesses.

What you will do

• Own and redesign commercial workflows across Sales, Marketing, Customer Experience, and post-sales operations, from lead handoff through approvals, contracting, onboarding, and renewal.
• Manage Deal Desk decisions, including deal structuring, pricing, Statements of Work review and approval, and monthly audits of opportunity records.
• Develop and operationalize promotions and pricing offers in partnership with Sales, Finance, Legal, and Revenue Operations Enablement.
• Map existing handoffs, remove friction, and build scalable processes in collaboration with the Business Systems & Tools team.
• Build pricing, margin, reporting, and dashboard analyses that translate deal data into actionable insights.
• Make autonomous judgment calls on commercial deals and promotions while balancing pragmatism with appropriate scrutiny.

Requirements

• 7+ years of experience in Deal Desk, Sales Operations, Commercial Operations, or a related function.
• Experience in B2B SaaS, fintech, or financial services environments.
• Demonstrated experience structuring and negotiating non-standard commercial deals, pricing, discounting, and promotions.
• Hands-on experience designing end-to-end commercial processes and scalable workflows.
• Strong analytical, written, verbal communication, and cross-functional collaboration skills.
• Strong working knowledge of Salesforce and other go-to-market systems and tools.

Nice to have

• Prior people management experience; the role begins as an individual contributor with a path to people management.

Culture & Benefits

• Medical, dental, vision, life, disability, infertility, transgender health, and Employee Assistance Program benefits.
• Flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in the sixth year.
• Equity grants for all employees, including new-hire and refresher grants.
• Day-one 401(k) matching and matching on qualified student loan payments.
• Company-paid professional coaching and transit, FSA, and HSA benefits.

Hiring process

• Selected candidates proceed through 3–4 sets of meetings with future colleagues.
• The process may include a case study or technical assessment.
• The hiring decision typically takes approximately 3–5 weeks.