2 часа назад
Head of Field Engineering (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Head of Field Engineering (AI): Building and leading the Forward Deployed Engineering function that converts enterprise AI pilots into production deployments with an accent on team scaling, onboarding, and technical deployment standards. Focus on defining the enterprise deployment playbook, codifying customer execution from initial interest to thousand-plus-seat rollouts, and building a multi-region operating structure.
Location: NYC, United States; on-site
Company
provides an enterprise platform for MCPs, Skills, and AI Agents with security, governance, and observability. The company has raised $42M in total funding and is trusted by organizations including Gusto, Instacart, Opendoor, dbt Labs, and Decagon.
What you will do
- Build and lead the Forward Deployed Engineering team, hiring and onboarding seven additional engineers and continuing to scale the function.
- Establish onboarding standards covering product knowledge, demos, pilot execution, and customer engagement.
- Codify the operating model for moving enterprise customers from initial interest to thousand-plus-seat production deployments.
- Define the technical playbook for integrating, configuring, and scaling in large enterprise environments.
- Partner with Go-to-Market, Product, Engineering, and executive leadership on team design, compensation, territories, and customer health.
- Build a repeatable regional leadership and execution layer for future multi-region operations.
Requirements
- 10+ years of relevant professional experience, including senior individual contributor and leadership roles in technical, customer-facing organizations.
- Computer Science or closely related technical degree.
- Hands-on experience as a Forward Deployed Engineer, Solutions Engineer, or in a comparable technical customer-facing role.
- Experience building a function or team at an early-stage startup and operating at a top-tier technology company.
- Proven ability to hire, manage, and develop high-performing technical individual contributors.
- Ability to execute independently in ambiguous, fast-moving environments.
Nice to have
- Experience at a company that completed an IPO or strategic acquisition.
- Revenue operations or sales operations background.
- Prior software engineering experience.
- Experience managing managers or demonstrated progression toward that scope.
Culture & Benefits
- Competitive salary and equity package.
- Paid vacation, sick leave, and parental leave.
- Professional development budget for conferences, courses, and certifications in AI, enterprise software, and customer success.
- Choice of laptop and accessories.
- Comprehensive health, dental, and vision coverage.
- Direct interaction with innovative enterprise customers.
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