Community Manager (AI)

Location: Onsite in Warsaw or New York City; remote in the United States

Company

hirify.global is a fast-growing AI-focused product company whose platform is used by thousands of people every day.

What you will do

• Own the hirify.global community across Slack, Reddit, Trustpilot, G2, and other customer-facing channels.
• Answer questions, moderate discussions, establish community norms, and build an engaged user culture.
• Coordinate customer needs across support, engineering, and product, ensuring issues are routed and resolved.
• Organize AMAs, build-alongs, office hours, user roundtables, launches, meetups, and community-led events.
• Build onboarding, activation, recognition, ambassador, and champion programs that increase participation and retention.
• Turn feedback, workflows, customer stories, and reviews into product insights, case studies, social content, and launch material.

Requirements

• Previous experience running a product community through Slack, Discord, forums, or subreddits, ideally for B2B SaaS, developer tools, or AI products.
• Ability to coordinate stakeholders across customer support, engineering, product, growth, and marketing.
• Experience operating community programs, events, onboarding flows, and engagement tracking.
• Technical curiosity and the ability to understand workflows and communicate with developers, operations professionals, and marketers.
• Strong, clear, warm, and concise writing skills.
• Comfort working with high ownership in a small, fast-moving environment without an established playbook.

Nice to have

• Experience launching a community function from zero or working as an early community hire.
• Experience moderating a subreddit or forum, or running review-generation campaigns on G2, Trustpilot, or Capterra.
• Experience building ambassador programs, champion programs, grassroots events, or user groups.
• Experience turning community activity into case studies, social posts, videos, or launch content.

Culture & Benefits

• Full-time role with end-to-end ownership of a customer-facing growth and retention function.
• Small team with high trust, low process, and decisions made by owners rather than committees.
• Direct access to users from the first day and the opportunity to ship immediately.
• Top-of-market salary.