Creator Community Manager

Location: New York City, hybrid

Company

hirify.global is a creator-led growth platform where companies run creator programs and creators manage and monetize brand partnerships.

What you will do

• Own the creator community strategy across engagement, retention, advocacy, and satisfaction.
• Build relationships with creators and understand their needs, motivations, and pain points.
• Design and run onboarding, education, events, ambassador programs, and feedback forums.
• Improve the end-to-end creator experience by identifying friction and increasing platform value.
• Gather and synthesize feedback with Product, Support, Operations, Marketing, and Growth.
• Create creator resources, communications, playbooks, recognition systems, and scalable support processes.

Requirements

• Experience in community management, creator partnerships, customer success, or a similar relationship-driven role.
• Strong understanding of creator community engagement, trust, belonging, and recognition.
• Ability to combine high-touch relationship building with scalable program design.
• Excellent written and verbal communication skills.
• Strong organization, cross-functional collaboration, and ability to manage multiple initiatives.
• Analytical mindset with empathy for creators and a passion for helping them succeed.

Nice to have

• Experience in the creator economy, marketplaces, media, or community-driven companies.
• Familiarity with community platforms, creator tools, and engagement workflows.
• Experience launching community programs from the ground up.
• Background in creator support, audience development, or digital content ecosystems.

Culture & Benefits

• Fast-growing, profitable startup that recently closed a Series A round.
• Opportunity to work with ambitious technology companies and help build a new market category.
• 100% employee health insurance coverage.
• Team off-sites in destinations including Barcelona, Mallorca, the South of France, and Berlin.
• Latest Apple hardware and workspace tools.