Client Service Manager

Location: Remote; compensation and benefits details are specified for candidates based in the United States.

Salary: $100,000–$140,000/year, plus potential variable compensation, equity, and benefits.

Company

hirify.global provides AI-enabled risk management and insurance brokerage technology for high-growth companies, using a proprietary agency management system to automate policy, exposure, claims, billing, and commission workflows.

What you will do

• Partner with Risk Advisors to manage an assigned book of commercial insurance business.
• Maintain positive client relationships and serve as a client-facing contact for moderately complex matters.
• Coordinate information between clients and Risk team members, manage open-item lists, and respond to ad-hoc requests.
• Gather and analyze data, prepare stewardship reports, presentations, quote comparisons, and renewal materials.
• Support and monitor renewal cycles, including saving binders, policies, and endorsements.
• Handle coverage inquiries, certificates, auto IDs, invoices, policy transmittals, premium finance agreements, receivables, and collections.

Requirements

• 2+ years of commercial insurance experience, preferably in an Account Management role.
• Property & Casualty broker’s license strongly preferred, or obtain it within 120 days of starting.
• High school diploma or equivalent required.
• Experience supporting complex clients preferred.

Nice to have

• Associate degree.
• Property & Casualty broker’s license.

Culture & Benefits

• Full-time employment with equity and comprehensive medical, dental, vision, life, and disability benefits.
• FSA, HSA, dependent care FSA, and commuter savings accounts.
• 401(k) plan, flexible time off, sick leave, family and medical leave, and national holidays.
• Collaborative, transparent work environment with a curated in-office employee experience.
• Opportunities for career growth and internal promotion.