Staff AI Agent Engineer

Location: Boston or San Francisco (Berkeley), hybrid with 2 days per week in the office

Company

hirify.global builds AI agents that automate manual tasks across the insurance industry, expanding from voice automation into sales, servicing, claims, and broader workflow automation.

What you will do

• Own complex, high-impact AI agent deployments from design through production.
• Design, build, and iterate on agent workflows, prompts, evaluations, and integrations.
• Debug and improve agent behavior through structured evaluations, monitoring, and analysis.
• Convert customer-specific learnings into reusable templates, playbooks, and deployment patterns.
• Partner with Product and Platform on roadmap decisions and lead technical reviews for launches and post-launch quality.
• Mentor Agent Engineers and raise engineering quality, operational rigor, and reuse.

Requirements

• 6+ years of professional software engineering experience.
• Hands-on experience building and operating production systems.
• Fluency in Python and modern backend systems, including APIs, services, and cloud infrastructure.
• Experience with LLM-based systems, prompts, tools, or agent frameworks.
• Ability to reason about quality, failure modes, and operational risk.
• Comfort working directly with customers on technically complex problems, with strong ownership and judgment.

Nice to have

• Experience with agentic systems, evaluation frameworks, or AI observability.
• Background in B2B SaaS, enterprise software, or regulated environments.
• Experience turning bespoke solutions into reusable systems.

Culture & Benefits

• Hands-on, customer-facing engineering with direct ownership of outcomes.
• Opportunity to influence Product and Platform roadmaps through real-world usage.
• Work in a venture-backed company focused on AI automation for insurance.