Salesforce Administrator

Location: Guadalajara, Jalisco, Mexico; hybrid workplace

Company

Supports and enhances the Salesforce ecosystem for a leading Banking and Financial Services organization.

What you will do

• Administer and maintain Salesforce environments, including Sales Cloud, Service Cloud, and related applications.
• Configure users, roles, profiles, permission sets, sharing rules, and security settings.
• Create and maintain flows, workflows, approval processes, validation rules, and other automation solutions.
• Design dashboards, reports, and analytics to support business and operational decisions.
• Manage data imports, exports, cleansing, deduplication, migration, and data quality monitoring.
• Troubleshoot issues, support releases and deployments, gather stakeholder requirements, maintain documentation, and train end users.

Requirements

• 5+ years of Salesforce Administration experience.
• Strong expertise in Salesforce Sales Cloud and Service Cloud.
• Hands-on experience with Salesforce Lightning Experience.
• Proficiency in Flows, Process Automation, Validation Rules, and Approval Processes.
• Knowledge of Profiles, Roles, Permission Sets, Sharing Rules, Data Security, Reports, and Dashboards.
• Experience with Data Loader, data migration, release management, deployment processes, troubleshooting, and stakeholder management.

Culture & Benefits

• Employee position with a hybrid workplace arrangement.
• Work includes compliance with financial-industry security, audit, regulatory, and enterprise governance standards.
• Artificial intelligence tools may support parts of the hiring process, while final decisions are made by humans.