Business Systems Manager (Biotech)

Location: Must be based in LATAM or the Philippines, with overlap required for US business hours (9:00 AM - 5:00 PM EST).

Compensation: $3,000 – $3,500 USD/month

Company

A lean, bootstrapped biotechnology company specializing in regenerative medicine and personal stem cell banking, currently modernizing its technology stack.

What you will do

• Lead the end-to-end migration from Salesforce to HubSpot or Zoho.
• Maintain and optimize the existing client portal and laboratory information management system (LIMS).
• Identify operational gaps and build new integrations between CRM and operational tools.
• Manage technical systems and vendor handoffs to ensure in-house ownership.
• Collaborate with front office and sales teams to improve system efficiency.

Requirements

• 4–8 years of experience in CRM or business systems administration.
• Hands-on experience leading at least one full CRM migration (Salesforce to HubSpot/Zoho).
• 2–3 years of hands-on Salesforce administration.
• Proficiency in multi-system integration via API or middleware (Zapier, Make, Workato).
• English proficiency: B2+ (CEFR) required.
• Must be based in LATAM or the Philippines with US time zone availability.

Nice to have

• Experience with LIMS (Laboratory Information Management System).
• Familiarity with Heroku platform.
• Background in healthcare, biotech, or life sciences.
• Awareness of HIPAA or healthcare data compliance.

Culture & Benefits

• Fully remote work environment.
• Competitive monthly compensation.
• HMO health coverage for Philippines-based employees after 3 months.
• Direct mentorship from international industry experts.
• Access to ongoing professional development resources.
• Global networking opportunities within a high-growth startup ecosystem.

Hiring process

• Screening and skills assessment.
• Topgrading interview followed by a client interview.
• Final job offer and client onboarding.