UK Payroll Expert

Location: United Kingdom, with occasional visits to the London office. Hybrid work is available, with the possibility of working within the UK and abroad for a defined period, subject to further requirements.

Company

hirify.global provides a cloud-based payroll and employee management solution for small and medium-sized businesses, operating across France, Spain, and the UK.

What you will do

• Resolve complex and escalated UK payroll cases for self-service and managed-service clients, including journals, manual adjustments, payroll discrepancies, and sensitive issues.
• Perform payroll reconciliations, validation checks, audits, and variance investigations to support accurate and timely payroll delivery.
• Review payroll, benefits, pension, and related data, identify errors, and coordinate corrective actions before payroll deadlines.
• Provide guidance on UK payroll legislation and compliance, collaborate with Product on releases, and give feedback on payroll functionality and documentation.
• Create and maintain training materials and knowledge content, deliver internal training, and improve AI-driven support and guidance tools.
• Detect and support the resolution of payroll incidents, investigate root causes, and contribute to post-incident improvements.

Requirements

• 5+ years of payroll management experience, including strong knowledge of UK payroll legislation, compliance, and pension processes.
• Experience with journals, manual payroll adjustments, complex escalated queries, audits, reconciliations, and compliance checks.
• Experience using payroll software and managing payroll for multiple clients.
• Data-driven problem-solving skills, with the ability to investigate discrepancies, identify root causes, and implement accurate solutions.
• Proactive, customer-centric, organised, and able to manage multiple deadlines under pressure.
• Native or bilingual English is required for customer communication and content creation; confident use of AI tools is expected.

Culture & Benefits

• Flexible work options within the UK and abroad for a defined period, depending on role requirements and experience.
• Learning platform, daily skills development, and opportunities for internal career moves.
• Private medical insurance, home-office budget, and a MacBook as the standard work tool.
• 25 days of paid holiday plus public holidays, parental support, and partial public-transport cost coverage.
• Deliveroo meal credit and regular fruit and vegetable deliveries.

Hiring process

• 45-minute recruiter interview.
• 60-minute interview with the hiring manager and Payroll Expert.
• 60-minute presentation and practical customer scenario.
• Identity, diploma, and professional-experience background checks after the offer.