Engagement Manager (Pharma & Life Sciences)

Location: On-site in New York, New York, United States

Salary: $110,000–$180,000 base salary annually, plus variable compensation, equity, benefits, and perks.

Company

hirify.global is an AI search marketing platform providing analytics, intelligence, and agent automation for brands navigating AI-powered search.

What you will do

• Serve as the primary advisor for a portfolio of enterprise pharmaceutical and life sciences customers.
• Own onboarding, implementation, adoption, and measurable outcomes across the customer journey.
• Connect AI search visibility with brand strategy, product launches, lifecycle management, HCP and DTC programs, and omnichannel engagement.
• Navigate medical, legal, and regulatory review while advising on compliant content, efficacy, safety, access, and scientific information in AI answers.
• Build AI search programs for pipeline and pre-launch therapies, while improving representation of in-market brands across audiences and regions.
• Partner with Sales, Account Management, Product, and Engineering to resolve technical challenges, support account expansion, and codify pharma playbooks and benchmarks.

Requirements

• 5+ years of experience driving strategic outcomes for enterprise customers in customer success, account management, consulting, or an agency environment.
• Deep pharmaceutical or life sciences experience, including work with manufacturers, healthcare agencies, or vendors serving pharma.
• Fluency in pharma commercial marketing, including brand launches, lifecycle management, HCP and DTC campaigns, omnichannel engagement, and agency management.
• Hands-on experience with MLR review cycles, compliant content workflows, fair balance, on-label communication, and adverse event reporting expectations.
• Working knowledge of medical affairs, scientific communications, and promotional versus non-promotional content.
• Strong communication, analytical, critical-thinking, multitasking, and end-to-end process ownership skills.

Nice to have

• Experience in search, SEO, or digital marketing.
• Exposure to multiple therapeutic areas or global and regional differences in pharma marketing.
• Familiarity with HIPAA, GDPR, pharma data privacy expectations, and enterprise security reviews.

Culture & Benefits

• Fast-paced, on-site environment focused on speed, iteration, and meaningful impact.
• Compensation includes base salary, variable compensation, equity, and a full range of benefits and perks.
• Opportunity to shape the playbook and roadmap for pharma AI search programs.