Continuous Improvement Specialist

Location: Onsite in Tokyo, Japan. Candidates must be authorized to work in Japan.

Company

hirify.global provides grading, authentication, vaulting, and sales services for collectibles through brands including PSA, PCGS, Beckett, SGC, and Card Ladder.

What you will do

• Analyze end-to-end business processes using Value Stream Mapping, DMAIC, and related continuous improvement methodologies.
• Lead moderate-scope improvement initiatives and recommend sustainable, data-driven solutions for efficiency, quality, cost effectiveness, and risk control.
• Plan and facilitate Kaizen workshops, coordinate cross-functional participation, and document outcomes, controls, standard work, SOPs, and process documentation.
• Manage small to mid-sized projects, including scope, timelines, resources, milestones, risks, budgets, and competing priorities.
• Define KPIs and performance measurement frameworks; prepare dashboards, analyses, business cases, and ROI estimates using operational and financial data.
• Advise managers, communicate analytical findings to non-technical stakeholders, and support training and knowledge sharing on continuous improvement practices.

Requirements

• Bachelor’s degree in Engineering, Business, Operations Management, or a related field, or equivalent professional experience.
• At least 2 years of related experience, or an advanced degree with limited professional experience.
• Lean Six Sigma Green Belt certification preferred and required within a defined period if not already obtained.
• Strong analytical, problem-solving, communication, and professional judgment skills.
• Proficiency in data analysis and visualization tools such as Excel, Power BI, or Tableau.
• Authorization to work in Japan is required.

Culture & Benefits

• Full-time employees receive employee pension, health, workers’ accident, and employment insurance.
• Annual and special paid leave is provided according to the company’s employment rules.
• Commutation allowance, defined contribution pension, group life insurance, and group long-term disability insurance are available.
• Discounts are available on selected grading services for approved submissions.
• Employees can participate in celebrations, holiday events, and team-building activities.

Hiring process

• Video interviews require candidates to keep their cameras on; some interview stages may be conducted by phone.
• At the company’s discretion, an onsite interview may be requested during the final stages.