IBM Integration Team Lead (IBM Integration)

Location: Riyadh, Saudi Arabia

Company

hirify.global provides enterprise technology and application support services.

What you will do

• Lead the L2 Application Support team for enterprise IBM Integration platforms and services.
• Provide hands-on support for IBM App Connect Enterprise, IBM Integration Bus, and IBM DataPower environments.
• Resolve complex production incidents, service requests, integration failures, and SLA-related issues.
• Lead troubleshooting and root cause analysis across APIs, message flows, interfaces, queues, and connected applications.
• Coordinate with development, infrastructure, middleware, database, network, security, vendor, and business teams.
• Drive monitoring, automation, capacity planning, platform upgrades, documentation, and continuous improvement.

Requirements

• 12+ years of overall IT experience with significant IBM Integration and application support experience.
• Experience leading L2 Application Support teams in enterprise production environments.
• Hands-on expertise with IBM App Connect Enterprise and IBM Integration Bus.
• Strong experience with IBM DataPower for API management, security, routing, transformation, and integration.
• Experience with production support, incident, problem, change, and SLA management, as well as troubleshooting integration flows, APIs, queues, connectivity, and middleware.
• Strong leadership, analytical, problem-solving, escalation-management, and stakeholder-communication skills.

Nice to have

• Experience in banking, financial services, or other large enterprise environments.

Culture & Benefits

• Work model prioritizes in-person collaboration while offering flexibility for wellbeing, productivity, individual work styles, and life circumstances.
• Inclusive environment focused on community and strong professional connections.