Principal Product Manager (AI)

Location: Brooklyn, NY; San Francisco, CA; Washington, DC; Boston, MA

Company

hirify.global provides an AI-powered product network for trusted trade, helping governments and businesses build a more resilient and secure global economy.

What you will do

• Own the product vision and roadmap for customs, border, and revenue authorities across pre-clearance, entry processing, and enforcement.
• Develop the hirify.global Passport Manager for product-passport review, sovereign business rules, and data-driven pre-clearance.
• Lead the hirify.global Entry Processing System, including AI-driven entry review, high-volume REST APIs, EDI pipelines, and integrations with customs systems.
• Shape the Trade Enforcement Suite for counternarcotics, forced labor, trade-based money laundering, undervaluation, transshipment, and HS misclassification.
• Design investigator workflows for reviewing shipments, gathering evidence, collaborating across agencies, and building enforcement cases.
• Lead product strategy while partnering with engineering, design, data science, government affairs, and private-sector product teams.

Requirements

• 8+ years of experience in customs enforcement, border security technology, trade compliance, or trade facilitation.
• 7+ years of product management experience, preferably with complex enterprise or government systems.
• Direct experience with customs agency operations, trusted-trader or pre-clearance programs, or trade-facilitation modernization.
• Knowledge of targeting systems, risk scoring, enforcement workflows, manifests, entry summaries, advance ship notices, HS/HTS classification, and country-of-origin determinations.
• Experience designing API integrations, data pipelines, or enterprise system implementations.
• Security-clearance eligibility or an existing U.S. clearance / CBP background investigation is a strong plus; international engagements require meeting applicable local security requirements.

Nice to have

• Experience with revenue protection or enforcement missions such as counternarcotics, forced labor, TBML, and trade diversion.
• Experience delivering products across multiple countries or agencies, including emerging-market contexts.
• Eligibility for a U.S. security clearance or prior successful Customs and Border Protection / DHS background investigation.

Culture & Benefits

• Values include trust, resilience, stewardship, and courage.
• Focus on accountable collaboration, reliable delivery, and mission impact.
• Equal opportunity employment with a commitment to a diverse and inclusive workforce.
• Employment communications come from an hirify.global.ai email address, and no payment is requested during interviewing or onboarding.