Field Service Engineer (Medical Equipment)

Location: Remote within the US; candidates must reside in the greater Chicago area. Travel is required domestically and internationally for approximately 75% of the time.

Salary: $43.12–$67.37 per hour, plus eligibility for bonus, stock, and benefits.

Company

hirify.global provides scientific and medical instrumentation, equipment, and related technical services.

What you will do

• Install, calibrate, diagnose, repair, and perform preventive maintenance on Biocare Medical and contracted competitive instruments.
• Provide technical support to clients, Sales, Field Applications Specialists, and Technical Support teams.
• Act as the on-site client point of contact for instrument and service issues.
• Collaborate with Sales, Marketing, Engineering, QA/QC, and R&D to identify corrective actions and ensure follow-up.
• Participate in local, regional, and national histology and immunohistochemistry functions as needed.
• Perform complex service assignments while minimizing equipment downtime.

Requirements

• Associate degree in Biomedical Equipment Technologies or a closely related field, or equivalent experience.
• 4+ years of Field Service Engineer experience in the medical or closely related instrument service field.
• Competence in electrical and mechanical troubleshooting.
• Advanced computer skills for administrative reporting and interaction with instrument hardware and software.
• Current valid driver's license.
• Residence in the greater Chicago area and ability to travel domestically and internationally are required.

Nice to have

• Robotics and fluidics experience.
• Specialized equipment repair training, experience, or BMET/CBET certification.

Culture & Benefits

• Full-time daytime schedule with the option to work remotely.
• Choice of company car or reimbursement for personal vehicle usage in the US.
• Eligibility for bonus, stock, and benefits.
• Inclusive, equal-opportunity workplace.