Product Operations Manager

Location: New York City; on-site, with in-person work required 4–5 days a week

Salary: $150,000–$220,000 per year, plus equity and benefits.

Company

hirify.global develops AI agents and workflow solutions for housing and healthcare organizations.

What you will do

• Translate product requirements into buildable workflows, specifications, diagrams, and edge-case definitions.
• Conduct discovery sessions with new enterprise clients and document their needs.
• Coordinate cross-functional stakeholders through launch and ensure release readiness.
• Own implementation readiness, including migrations, permissions, templates, and configurations.
• Analyze product usage, adoption, and workflow health using SQL and internal tools.
• Build feedback loops and product operations processes covering monitoring, issue resolution, support, compliance, and post-launch improvements.

Requirements

• Experience in product operations, management consulting, or related operational roles at high-growth technology companies.
• Working proficiency in SQL and confidence conducting independent analysis.
• Experience managing complex, cross-functional initiatives in ambiguous environments.
• Strong written communication skills, including specifications and process documentation.
• High attention to detail with strong ownership and follow-through.
• Willingness to work in person at the office 4–5 days a week.

Culture & Benefits

• Equity in the company and competitive total rewards.
• Medical, dental, and vision premiums covered at 100%.
• Fully paid parental leave, unlimited vacation, and paid holidays.
• 401(k) and commuter benefits.
• Fitness and home services stipend.
• Collaborative in-office environment with meals provided and relocation packages available.