Senior Renewals Analyst

Location: California, United States; work arrangement: on-site

Salary: $150,000–$175,000 base salary per year; equity and bonus offered

Company

hirify.global provides SaaS solutions supported by enterprise sales, customer support, partner, and deal desk functions.

What you will do

• Support enterprise, strategic, and public-sector renewal cycles from a back-office sales operations perspective.
• Generate accurate quotes and proposals for renewals, expansions, and multi-year agreements using Salesforce and internal quoting tools.
• Create and maintain renewal opportunities, pipeline stages, forecasts, and customer data in Salesforce.
• Monitor upcoming renewals, identify at-risk accounts, and coordinate Field Sales, CAMs, Support, Partners, and Deal Desk.
• Track retention, renewal rate, time-to-renew, and churn-risk metrics and provide insights to leadership.
• Use AI productivity tools for document generation, summarization, email drafting, and internal research.

Requirements

• 5+ years of experience in SaaS sales support, renewals, deal desk, sales operations, or account management, preferably with enterprise or strategic accounts.
• Proficiency in Salesforce Sales Cloud, including opportunity management, CPQ quoting, reporting, and data hygiene.
• Proficiency in Excel and other Office applications.
• Familiarity with AI productivity tools such as ChatGPT, Microsoft Copilot, or Claude.
• Strong attention to detail, organization, prioritization, written communication, and verbal communication skills.
• Bachelor’s degree preferred or equivalent practical experience.

Culture & Benefits

• High-impact individual contributor role with clear performance metrics.
• Close partnership with field sales and cross-functional teams.
• Strong visibility to leadership and opportunities to improve renewal workflows.
• Equity and bonus offered in addition to base salary.
• Clear path for professional growth.