Global Capital Client Administrator II

Location: Buffalo, New York, United States of America

Salary: $22.61–$37.67 per hour, USD

Company

M&T Bank is a banking organization supporting global capital markets trust and entity administration services.

What you will do

• Administer trust and entity accounts for high-net-worth private and institutional clients.
• Serve as the primary client contact, respond to inquiries, and facilitate client requests.
• Process cash disbursements, trades, account balances, new account openings, discretionary distributions, and trust terminations.
• Manage client strategies, prepare meeting materials, and support account representatives in revenue-generating activities.
• Coordinate with internal and external service partners to resolve operational issues.
• Maintain controls, implement audit requirements, and escalate risk-related issues when necessary.

Requirements

• At least four years of combined higher education and/or work experience, including at least one year of relevant experience with direct client contact.
• Strong customer service, verbal and written communication, analytical, and interpersonal skills.
• Ability to build trusted relationships with clients and work effectively with internal administrative support areas.
• Knowledge of corporate policies, procedures, risk standards, and controls relevant to the administrative role.
• Ability to learn and use pertinent software applications.

Nice to have

• Bachelor’s degree in Finance, Business, Economics, or Accounting.
• CCTS certification for a corporate trust focus.
• Experience working in a team environment and with highly capable clients.

Culture & Benefits

• Support for team members and positive working relationships.
• Commitment to belonging, integrity, and professionalism.
• Work governed by company risk, regulatory, and internal control standards.
• Compensation is informed by the candidate’s knowledge, skills, and experience within the stated pay range.