Patient Access Associate Specialist

Location: Onsite at Firelands - Sandusky Health Center in Sandusky, Ohio, United States. Full-time schedule from 3:00 p.m. to 3:00 a.m., including weekend and holiday rotation.

Pay: $17.00–$18.15 per hour, based on experience, with shift differential available for select shifts.

Company

hirify.global provides technology-enabled revenue cycle management and point solutions for hospitals and affiliated physician groups across the United States.

What you will do

• Perform admitting and pre-registration duties for hospital patients, including assigning accurate medical record numbers.
• Collect and verify demographic, insurance, physician order, and financial information.
• Review insurance eligibility and benefits, select plan codes, and support point-of-service collections and clean claims.
• Screen medical necessity using ABN software and distribute required Medicare, Tricare, observation, consent, and patient education forms.
• Explain consent and patient education documents, obtain signatures, and provide compassionate customer service.
• Conduct account audits, maintain accurate records, process calls, and provide reporting data to Patient Access leadership.

Requirements

• High school diploma or GED required.
• At least 1 year of customer service experience.
• Ability to walk from room to room and push a 10-pound mobile computer station throughout the entire shift.
• Inquisitive approach and openness to innovation, including AI, to improve processes and patient and client experiences.
• CRCR certification required within 9 months of hire; certification costs are covered by the company.

Culture & Benefits

• Comprehensive healthcare, time off, retirement, and well-being benefits.
• Paid professional certification and tuition reimbursement.
• Quarterly and annual incentive programs, plus shift differential for select shifts.
• Culture focused on collaboration, growth, innovation, work-life flexibility, and recognition.