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12 часов назад

Senior Engineer 1 - Corporate Applications (Embedded Systems)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Senior Engineer 1 - Corporate Applications (Embedded Systems) (C/C++): Providing technical support for mass-market customers by troubleshooting embedded hardware, firmware, software ecosystems, and microcontroller or microprocessor issues with an accent on root-cause analysis, embedded debugging, and customer-facing technical communication. Focus on analyzing schematics, debugging with electronic lab tools, creating technical resources, and applying AI and machine-learning frameworks to support workflows.

Location: Chandler, Arizona, United States

Company

hirify.global develops semiconductor technologies, microcontrollers, microprocessors, embedded products, and related software solutions.

What you will do

  • Resolve mass-market customer issues through case tickets, live chat, and phone support.
  • Guide customers through embedded hardware, firmware, and software design challenges.
  • Analyze root causes, electrical schematics, and hardware behavior using oscilloscopes, logic analyzers, and other electronic lab tools.
  • Create example source code, knowledge-base articles, application notes, chatbot content, reports, and other technical resources.
  • Collaborate with product engineering, applications engineering, field support, and sales teams to improve customer outcomes.
  • Deliver product demonstrations, technical presentations, and training while supporting AI initiatives.

Requirements

  • Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related discipline; a Master’s degree is preferred.
  • 3–5 years of hands-on experience in embedded firmware, hardware design, or embedded systems development.
  • Strong programming skills in C and C++ for embedded applications.
  • Solid understanding of embedded hardware, firmware, and software design principles.
  • Experience debugging hardware with oscilloscopes, logic analyzers, and other electronic lab tools.
  • Strong analytical, problem-solving, written communication, verbal communication, and customer-support skills.

Nice to have

  • Experience with Microchip products and development tools.
  • Experience with Ethernet, networking technologies, networking protocols, or connected embedded systems.
  • Familiarity with AI and machine-learning technologies and their use in technical support or engineering workflows.
  • Master’s degree in a related discipline.

Culture & Benefits

  • Full-time role within a global organization with approximately 17,000 employees.
  • Employee development and career-growth programs.
  • Collaborative, values-based work environment focused on trust, empowerment, respect, diversity, and communication.
  • Travel requirement of 0%–25%.
  • Physical work requirements include primarily sitting, approximately 90% of the time.

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