Field Enablement Specialist (AI)

Location: Remote within the United States; New York City listed. Travel up to 75% of the time is required for in-person customer training.

Salary: $70,000–$115,000 per year, plus equity and benefits.

Company

hirify.global develops AI agents that improve workflows and reduce manual work in housing and healthcare.

What you will do

• Design and deliver tailored, interactive live training sessions and workshops for new and existing customers.
• Analyze customer workflows and onsite operations, then customize training to specific business needs.
• Co-build AI-powered training tools and customer-specific learning modules with the customer education team.
• Collect actionable field feedback and help training, customer success, and product teams improve the product and learning experience.
• Adapt training in real time, track industry practices, and bring new approaches to the team.
• Represent hirify.global and support talent attraction efforts.

Requirements

• 2+ years of experience in customer-facing training, coaching, implementation, or consulting.
• Experience translating customer education resources into live, interactive training for diverse audiences.
• Willingness to travel up to 75% of the time for in-person client training.
• Strong communication and presentation skills, with the ability to explain complex information clearly.
• Technical proficiency and the ability to quickly learn and demonstrate product expertise.
• Ability to build customer rapport, establish trusted-advisor relationships, and manage multiple priorities.

Nice to have

• Experience in the multifamily industry as a trainer, coach, or onsite team member.
• Ability to conduct sessions in both English and Spanish.

Culture & Benefits

• Remote role with frequent onsite customer work.
• Competitive total rewards package including base salary, equity, and comprehensive benefits and perks.
• Opportunity to work at the forefront of agentic AI and redesign customer workflows.