Account Manager (Logistics)

Location: Riyadh, Saudi Arabia

Company

JINGDONG Logistics, part of hirify.global, provides technology-driven supply chain and logistics solutions across warehousing, transportation, delivery, cold chain, and cross-border operations.

What you will do

• Develop enterprise customers, including Fortune 500 companies, listed companies, state-owned enterprises, and central state-owned enterprises.
• Identify customer needs, execute sales strategies, achieve sales targets, and expand the customer base.
• Design integrated logistics and supply chain solutions, lead commercial negotiations and contract signing, and drive project implementation.
• Identify business opportunities, manage customer projects and account operations, improve product adoption, and enhance customer engagement.
• Monitor market and industry developments and collaborate with Operations, Product, and Business teams across procurement, fulfillment, delivery, and after-sales processes.
• Manage receivables, provide after-sales support, and strengthen customer satisfaction, loyalty, and retention.

Requirements

• Bachelor’s degree or above; Logistics, Supply Chain Management, Marketing, International Trade, or a related major is preferred.
• At least 3 years of experience in B2B sales, key account development, or customer management.
• Experience in logistics, supply chain, e-commerce, or related industries is preferred.
• Proven experience developing enterprise customers, conducting commercial negotiations, and independently driving customer acquisition and project implementation.
• Strong market insight, customer needs analysis, and solution design capabilities.
• Excellent communication, coordination, cross-functional collaboration, and customer relationship management skills.
• Results-oriented, able to work under pressure, and willing to travel as required for business development.

Culture & Benefits

• Work in a technology-driven global supply chain and logistics environment involving smart warehousing, autonomous delivery, and international transportation.
• Collaborative, ownership-oriented, and fast-paced working environment.
• Supportive, people-first culture with opportunities to take on meaningful challenges and develop skills.
• Equal opportunity workplace committed to diversity and inclusion.