Lead Accessibility Specialist

Location: Remote, USA; the position is also associated with Clanton, Alabama, United States.

Salary: $103,000–$171,600 annual USD; the applicable range may vary by location.

Company

M&T Bank's Experience Design & Innovation team develops customer-centered digital banking experiences across the bank's products and services.

What you will do

• Lead design programs from product vision through launch and iteration.
• Envision end-state experiences informed by user research and business goals.
• Develop and evaluate user-centered concepts through workshops, wireframes, prototypes, and usability studies.
• Collaborate with product owners, developers, researchers, and other design leads to define requirements and align experiences.
• Lead design workshops, sprints, cross-functional meetings, and planning sessions.
• Mentor Product Designers, support hiring, and potentially manage a dedicated team.

Requirements

• Bachelor's degree in UX Design, Human Computer Interaction, Industrial Design, or a related field plus at least 5 years of relevant experience, or 9 years of combined education and relevant/product design experience.
• Proven expertise in Product Design and Human-Centered Design.
• Experience creating use cases, flow diagrams, prototypes, scenarios, and wireframes for diverse stakeholders.
• Experience designing for desktop, mobile, web applications, and non-digital channels.
• Experience with accessibility standards, cross-platform issues, mobile interfaces, and systems thinking.
• Experience with design tools such as Adobe, Sketch, InVision, or Figma, and workshop tools such as Miro and Webex.

Nice to have

• Advanced degree.
• Familiarity with design systems.
• Experience in the financial services industry.

Culture & Benefits

• Customer-centric environment focused on human understanding and experience design.
• Self-directed culture that values curiosity, challenging assumptions, ownership, and continuous improvement.
• Collaboration across designers, developers, strategists, researchers, and leaders.
• Work includes remote and in-person workshops.
• Compliance with internal controls, regulatory standards, and audit requirements.