Client Solutions Analyst (Benefits Administration)

Location: Manasquan, New Jersey, USA

Salary: $65,000–$70,000 annual

Company

Brown & Brown provides insurance and benefits-related services, with Winston Benefits supporting client enrollment and administration needs.

What you will do

• Document client needs, interpret business requirements, and identify their impact on the benefits administration system.
• Recommend system solutions during open enrollment and configure benefit plans, coverage tiers, rates, eligibility rules, waiting periods, employee classes, departments, and worksites.
• Implement and maintain client business rules, billing groups, payroll calendars, payroll buckets, and client portals.
• Design portal enrollment transactions, including transaction groups, steps, plans, confirmation statements, effective dates, and enrollment dates.
• Verify configuration accuracy, implement inbound and outbound demographic and deduction vendor files, and troubleshoot client system and process issues.
• Test HRally enhancements and releases and coordinate new benefits-system functionality with product development and developers.

Requirements

• Bachelor’s degree.
• 3–5 years of technical experience.
• Advanced knowledge of Microsoft Office Suite.
• Experience interpreting business requirements and working with system configurations.
• Ability to research and troubleshoot system and process issues.

Nice to have

• Basic or beginner SQL knowledge.
• Experience in employee benefits.

Culture & Benefits

• Merit-based culture focused on initiative and customer outcomes.
• Medical, prescription, dental, vision, life, and disability insurance.
• Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.