8 часов назад
Director, Lifecycle Marketing (Email & SMS)
125 000 - 140 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Director, Lifecycle Marketing (Email & SMS): Leading client strategy, team development, and integrated lifecycle marketing across email, SMS, in-app, and push channels with an accent on campaign optimization, customer engagement, and lifetime value. Focus on guiding client relationships, improving tracking and deliverability, analyzing performance data, and implementing innovative channel tactics at scale.
Location: USA — Remote
Salary: $125,000–$140,000 per year, plus a discretionary performance bonus.
Company
is an independent full-funnel marketing agency providing media, measurement, technology, and growth services to clients across Commerce, Search, Social, TV & Audio, and lifecycle marketing.
What you will do
- Lead a portfolio of clients, align account recommendations with business objectives, and build relationships with senior stakeholders.
- Oversee client onboarding, offboarding, and account transitions while identifying growth opportunities.
- Ensure effective Email & SMS operations, including tracking and deliverability, and coordinate guidance with other agency teams.
- Coach, evaluate, and develop team members through feedback, one-to-one meetings, goal setting, and learning initiatives.
- Partner with organizational leaders on staffing, resource allocation, financial targets, and client margin.
- Oversee integrated lifecycle marketing across email, SMS, in-app, push, and related channels to improve engagement, loyalty, and lifetime value.
Requirements
- 10+ years of experience in Email & SMS Marketing with a record of successful campaign execution.
- 3–4 years of management experience.
- Expertise with at least one ESP, one SMP, and overlay, real-time content, or onsite messaging vendors.
- Experience with analytics tools and using data to guide marketing decisions.
- Advanced skills with Google Suite, Microsoft Excel, and PowerPoint.
- Strong multitasking, prioritization, communication, and interpersonal skills across client and internal relationships.
Nice to have
- Experience with Klaviyo, Braze, Iterable, or SFMC.
- Industry certifications and continuous learning in lifecycle marketing trends and best practices.
Culture & Benefits
- Fully remote work with flexible, unlimited paid time off and 20 paid holidays.
- Medical, dental, vision, life, disability, and flexible spending account benefits.
- Retirement plan with a match of up to 4% of employee contributions.
- Telemedicine and teletherapy at no cost, wellness benefits, equity, and parental leave.
- On-demand learning, mentorship, and leadership and management development programs.
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