Senior Customer Marketing Manager (Cybersecurity, Europe)

Location: United Kingdom, off-site

Company

TrendAI™, hirify.global’s AI security business unit, provides AI visibility and consolidated security solutions for organisations.

What you will do

• Develop and execute lifecycle campaigns supporting customer onboarding, adoption, retention, and expansion.
• Build, activate, and report on customer lifecycle campaigns, expansion campaigns, webinars, and related programmes.
• Translate renewal and customer health signals into campaign triggers and support CES and NPS survey operations.
• Coordinate local-language campaign hand-offs and customer advocacy activities with Field Marketing across Europe.
• Manage regional marketing spend and collaborate with Customer Success Operations, Marketing Operations, and Digital Marketing.

Requirements

• 5–8 years of experience in a related marketing role.
• Experience developing and optimising cross-channel campaigns in a B2B marketing environment, ideally in cybersecurity or IT.
• Technical writing experience, including technical communications, product notifications, or advisories.
• Strong relationship-building skills across teams and seniority levels.
• Analytical and tech-savvy approach, with the ability to learn TrendAI Vision One™ and relevant marketing technology tools and reports.
• Experience working across multi-regional campaigns, languages, and teams, with the ability to work autonomously in a fast-paced industry.

Nice to have

• Hands-on experience with marketing automation or campaign marketing technology platforms.
• Fluency in German, French, Spanish, or Italian.
• Willingness to travel occasionally.

Culture & Benefits

• Collaborative environment focused on innovation and continuous change.
• Multicultural workforce and connected global organisation.
• Commitment to diversity, equal opportunity, and a respectful workplace.