Account Manager (Fintech)

Location: Bangkok, Thailand or Kuala Lumpur, Malaysia

Company

hirify.global provides payment infrastructure across Southeast Asia, with expansion into Greater China and Latin America, including APIs, eCommerce integrations, disbursements, KYC, fraud prevention, and financial services infrastructure.

What you will do

• Own the full P&L, revenue, and transaction volume for a portfolio of strategic accounts.
• Develop 12–18 month account plans, drive upselling and cross-selling across Pay-in, FX, payouts, and new use cases, and proactively manage churn risk.
• Build relationships with CEOs, CFOs, Heads of Product, CTOs, and other stakeholders, serving as a trusted advisor and primary point of contact.
• Lead quarterly and executive business reviews with data-driven insights and clear ROI analysis.
• Partner with Product, Marketing, Engineering, Compliance, Legal, Account Executive, and Customer Success teams to address client needs and scope new opportunities.
• Monitor regulatory changes and payment trends across Southeast Asia and cross-border flows between Southeast Asia and China/Hong Kong.

Requirements

• 3+ years of B2B account management or strategic sales experience in financial services, fintech, or payments.
• Demonstrated success growing revenue within existing accounts; experience managing global accounts is beneficial.
• Familiarity with the Malaysian or Thai market and the broader Southeast Asian and Greater China landscape.
• Professional proficiency in Chinese and English, including presenting to stakeholders in Malaysia, Thailand, and Greater China.
• Data-led decision-making skills, including analyzing transaction patterns to identify growth opportunities and merchant risks.
• Ownership mentality, strong communication, curiosity, resilience, and the ability to navigate complex procurement and organizational structures.

Culture & Benefits

• Own a significant book of business with direct impact on regional growth.
• Sell a broad licensed infrastructure portfolio covering acquiring, remittance, banking, VASP, and lending.
• Work in a builder-oriented environment focused on creating and scaling new solutions.
• Access accelerated career growth, high-visibility projects, and exposure to global leadership.