Associate Account Manager, Enterprise

Location: Chicago area, United States; hybrid work with 3 days per week in the office

Salary: $44,800–$56,000 base annual salary, with $56,000–$70,000 OTE and uncapped commission.

Company

Grubhub is a U.S. online ordering and delivery marketplace operated by hirify.global, connecting diners with more than 415,000 restaurant merchants across over 4,000 cities.

What you will do

• Serve as the day-to-day contact for franchisees and franchise groups.
• Coordinate account launches and collaborate with internal teams to ensure successful implementation.
• Upsell partners on rate increases, marketing opportunities, and new tools and features.
• Maintain accurate account information and sales pipeline data in Salesforce.
• Support Quarterly Business Reviews, strategic client meetings, weekly calls, and restaurant trainings.
• Grow revenue, reduce cancellations and attrition, monitor market closures, and route escalations to the appropriate departments.

Requirements

• Bachelor’s degree preferred; high school diploma or GED accepted.
• Must be located in the Chicago area.
• 1–2 years of experience in account management, sales, or working with large clients.
• Strong verbal and written communication, problem-solving, collaboration, and independent decision-making skills.
• Strong computer skills, including Microsoft Office and Google products; ability to learn new software quickly.
• Confidence making outbound phone calls and working in a fast-paced, changing environment.

Nice to have

• Experience with Salesforce or similar CRM software.
• Experience with JIRA.
• Experience working with or selling to restaurant owners.

Culture & Benefits

• Hybrid office model with optional in-office work up to five days per week.
• Competitive compensation with equity, 401(k), and uncapped sales commission.
• Medical, dental, and vision plans, plus company-paid short- and long-term disability coverage.
• Paid time off, vacation and sick leave, and paid parental leave.
• Discounted meals and exclusive perks across the hirify.global family of brands.
• Commitment to diversity, equity, inclusion, and fair hiring practices.

Hiring process

• Interview scheduling and candidacy updates are provided by email or text.
• Accommodation support is available during the interview process.